Airport limousine and car service in Chicago and beyond

AIRPORT LIMOUSINE FAQs

Why make a reservation on-line?
Book online and save!!! When you book online, you will automatically receive a confirmation number via email plus you can take advantage of our low Internet rates. You will do all the work typing information straight into our booking system and that's why you save. Please make sure you type your email address correctly.

How soon in advance do I need to make a reservation?
Please make your online reservation at least 48 hours prior to your airport transportation date. We serve on a first come first served basis. To make sure we will have a car ready for you, please arrange your transportation as soon as possible.

Why your online booking system is showing a rate other than advertised on your web site?
We work everyday to make our online booking system better and better; however, sometimes you will not see an accurate rate. If our system is showing you a rate higher than advertised or no rate at all, please submit your reservation and we will adjust your rate at the office. Our online booking system does not charge your card automatically. All charges are submitted manually by our representative.

I would like to reserve my return trip. How can I do it?
The easiest way to reserve your return trip is to make two separate reservations (one for each trip). Also, after you make your first reservation, there will be a question online if you'd like to create a reservation for the return. If you answer yes, the system will reverse your itinerary and quickly create a return reservation for you.

What should be the reservation pick-up time for airport arrivals?
Please set your pick-up time exactly the same as your scheduled flight arrival time. Your scheduled flight arrival time is our point of reference. We understand that it takes time to claim your luggage and be ready for pick-up.

Are you expecting my call? What will your dispatchers ask me?
Yes, we will be expecting your phone call upon arrival and collecting your bags. Our dispatchers will ask you two things: 1. Do you have your entire luggage with you? 2. What door # or vestibule # we can pick you up from? If you have your luggage with your and are ready for pick-up, our dispatchers will provide you with a description and a license plate number of your limo/sedan.

My flight is delayed. Will my credit card be charged for wait time?
No. We do NOT charge waiting time for any flight delays. As long as we have a valid flight number, we know about your delay. We monitor all flights for any delays/cancellations. Simply, call our dispatch at 773-230-1637 upon landing and collecting your entire luggage.

My luggage is lost. What should I do?
Let us know that you arrived and your luggage is lost. Call our dispatch at 773-230-1637.

My arriving flight was cancelled. Will my credit card be charged?
No. We do not charge when your arriving flight is cancelled. As long as we your valid flight number on file, we know about your flight cancellation and are able to reassign our car to another job. When your flight is cancelled, please call our dispatch at 773-230-1637 when you reschedule your flight.

My departing flight was cancelled. Will my credit card be charged?
As long as your car has not been dispatched, we do not charge your credit card when your departing flight is cancelled. It is CRUCIAL to call our dispatchers directly at 773-230-1637 or 855-230-1637 toll free as soon as possible when you find out that your departing flight is cancelled. If your car has already been dispatched (averagely 60-90 minutes before scheduled pick-up time) and you cancel your reservation, we will charge your credit card a cancellation fee (min of $35) accordingly to our Cancellation Policy to compensate our drivers and cover gas expenses. If your car has already arrived at pick-up location at scheduled pick-up time and you cancel your reservation, we will charge your credit card full reservation amount to compensate our drivers and cover gas expenses. That is why it is IMPERATIVE to call our dispatch at 773-230-1637 as soon as possible when you find out that your departing flight is cancelled to avoid cancellation charges.

We offer ground transportation & limo service from all Chicago western suburbs to ohare and midway airport. If you're looking for limo midway airport in chicago or limo ohare airport chicago, book now and save.